Faq Help Center

Do you have questions about MacRestos? Are you unsure whether a refurbished MacBook or another refurbished Apple product is right for you? You’re in the right place. Find the answers to some of our most commonly asked questions below.

FAQs About Us FAQs About MacBook Pro FAQs About MacBook Air FAQs About MacBook

FAQs About Us

Do you have questions about MacRestos? Are you unsure whether a refurbished MacBook or another refurbished Apple product is right for you? You’re in the right place. Find the answers to some of our most commonly asked questions below.

Whether you’re buying a refurbished MacBook Pro, a refurbished MacBook Air M1, or something else from MacRestos, you can enjoy convenient and fast shipping anywhere in the continental United States. 

If you’re not satisfied with your purchase from MacRestos, we want to hear from you! We have a standard return policy, giving you 14 calendar days to initiate a return from the time you receive your item. 

Do you have questions about a product, service, or our return policy? Please contact us as soon as possible and speak to our friendly customer service team.

We make it easy to get help. If you have a question or concern, you can fill out our fast and easy online web form. We will be in touch as soon as possible. 

We want to make it easy to buy some of the best refurbished MacBooks on the market. Here at MacRestos, we accept credit/debit cards, Apple Pay, Google Pay, and PayPal. 

Unfortunately, no. We ship our refurbished Apple computers USA-wide, within the continental areas. Contact us for more information on our shipping and handling policies. 

We provide tracking numbers to customers when orders are placed and on their way. Look out for an email with detailed instructions on how to track your order and check your order status. 

Rest assured that we provide a secure shopping experience for all customers. Read our privacy policy for more information about how we keep your personal information safe.

It’s only natural to ask, ‘Is a refurbished MacBook worth it? Or, ‘Are refurbished MacBooks good?’ After all, you’re handing over your hard-earned money. Most people who purchase refurbished MacBooks are happy with their purchasing experience. Much of their peace of mind comes from a comprehensive refurbishing process and a MacBook refurbishing business they can trust. 

It’s not always easy knowing where to buy refurbished MacBooks, especially when you’ll be making an online transaction and want to be safe. Rest assured, MacRestos are among the best places to buy refurbished MacBooks. 

We offer secure online transactions, quality refurbished Apple computers you can trust, and a convenient and fast service from start to finish.

Yes, Apple refurbished goods can be trusted. Reputable MacBook refurbishing businesses take great care in repairing previously faulty Apple products to a like-new state. Whether you buy a refurbished M1 MacBook Air, a refurbished MacBook Pro 16, or something else, you can put your trust in these quality products.

Refurbished MacBooks undergo thorough cleaning, inspection, and full functional testing. Once they get the green light, they are repackaged and put back on the market under the ‘refurbished’ title for customers to buy at a reduced rate. 

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FAQs About MacBook Pro

Are you interested in purchasing a refurbished Apple MacBook Pro? You deserve to make a well-informed decision. Below, we’ve covered some of the most commonly asked questions about MacBook Pros so you can hit the ‘buy now’ button with confidence. 

Here at MacRestos, we often have refurbished MacBook Pro in both sizes: 14 inches and 16 inches. Choose from M3, M3 Pro, and M3 Max Chip. Find a quality refurbished MacBook Pro 14 or 16 at MacRestos today!

Choosing between a refurbished MacBook Air and a MacBook Pro can be tricky! However, there are a few differences between these two Apple products that may help with the decision-making process. 

The MacBook Pro is typically more powerful, making it ideal for creators who perform tasks like software development, video editing, and graphic design. If you’re a web surfer and word processor, you may be more than happy with the lightweight and thin MacBook Air.

Whether you purchase an Apple MacBook Pro refurbished or new, you can’t help but be impressed with the display. MacBook Pro models have a liquid retina XDR display with LED technology. You can expect deep blacks, vibrant colors, and exceptional brightness. 

No, there is no touchscreen on the MacBook Pro. 

All new and refurbished MacBook Pros (14-inch and 16-inch models) are capable of supporting 96GB of unified memory, depending on their chip configuration and your MacBook’s model. 

The MacBook Pro supports multiple external monitors, depending on the chip your device has. For example, a new or refurbished M1 MacBook Pro with an M1 chip can support two external displays. If you have an M1 Pro/Max, you can typically connect even more monitors. 

Battery life can depend on the model and whether you have a refurbished or new unit. If you have a MacBook Pro refurbished model, the battery may or may not be new. New batteries in the 14-inch MacBook Pro can last up to 17 hours, while the 16-inch model can last up to 21 hours.  

  • Cost savings – refurbished MacBook Pros are cheaper than new models
  • Same performance – Most refurbished MacBook Pros offer the same performance as new ones with powerful processors, long battery life, and excellent displays
  • Environmentally-friendly – Give a device a second life and reduce your environmental footprint. Refurbished MacBooks keep e-waste out of landfills. 
  • Less depreciation – buying at a reduced rate means your MacBook Pro will depreciate at a slower rate than a new one. 

FAQs About MacBook Air

When the time comes to buy refurbished Apple computers, a MacBook Air may catch your eye. These slim, lightweight computers are easy to transport and sleek in their design. Still, there’s more to the MacBook Air than meets the eye. Learn more about them below. 

Whether you buy a new or refurbished MacBook Air, it can be suitable for everyday tasks like streaming media, document editing, and web browsing. It’s an ideal Apple product for students, professionals, and everyday users. 

Here at MacRestos, we regularly stock the refurbished MacBook Air M2. The M2 model is available in two sizes: 13.6 inches and 15.3 inches.

A MacBook Air refurbished or new M2 with a new battery can offer up to 18 hours of video playback, while the M1 model offers up to 15 hours. For the average web surfer or professional, that’s more than enough!

The MacBook Air can come with 8Gb, 16GB, or 24GB of RAM, as well as storage from 256GB to 2TB. View our product specs carefully before you make your purchasing decision, as we outline all storage and RAM information clearly in our product listings, such as:

‘Refurbished MacBook Pro M1 Max 14” SSD 2000gb 64GB RAM

And 

MacBook Pro refurbished 16GB M1 chip 256’

The MacBook Air is very thin, but it’s built with solid aluminum to be lightweight and durable. It can handle everyday use but should also be handled carefully. 

An Apple refurbished MacBook Air can be a sound investment to make for some of the following reasons: 

  • Look after the environment – buying refurbished electronics reduces our environmental impact through less e-waste in landfills.
  • Testing and quality control – refurbished MacBook Airs go through a rigorous testing process to ensure they meet strict standards
  • Cost savings – spend less to buy a quality MacBook Air refurbished product than you would on a new one  
faqs-about-macbook-air
faqs-about-macbook

FAQS About MacBook

Leading MacBook refurbishing companies like MacRestos have an expansive range of MacBooks refurbished to a high standard. However, you may be wondering where the MacBook has gone. Below, we’ve answered a few of our most commonly asked questions about MacBooks.

MacBook used to be between MacBook Air and MacBook Pro. It was a lightweight and portable device but had limited processing power compared to MacBook Air and MacBook Pro. 

After you browse through an Apple computer refurbished store and come up empty-handed for a traditional MacBook, you might wonder whether you can still buy it. Apple discontinued the once-popular 12-inch MacBook in 2019. 

Now, if you’re looking for a lightweight, powerful, and convenient laptop computer, you may choose a new or refurbished M2 MacBook Air, a MacBook Pro, or another MacBook model. 

Yes, but not for all models. Product support and hardware services have been wound down over the years. macOS Monterey dropped support for the early 2015 model MacBook in 2021. In the same year, the early 2015 MacBook model was added to Apple’s ‘Vintage Products’ list. This meant that it was eligible for limited product support. 

The following year, in 2022, macOS Ventura dropped support for the early 2016 model MacBook. In 2023, macOS Sonoma dropped support for the 2017 model. This marked the end of macOS updates for the MacBook family. By June 20, 2023, the early 2015 model MacBook was officially added to the ‘Obsolete Products’ list, which meant no more product support and hardware service. 

No, users could not upgrade RAM and storage on MacBooks. 

Many Apple fans are still mourning the loss of the MacBook, so why was it discontinued? Apple chose to discontinue the MacBook because it had features that overlapped with the MacBook Pro and MacBook Air. You can enjoy better performance at the same or similar price point with newer models.